Reinventando el almuerzo

Toks  – part of Grupo Gigante – is one of Mexico's largest and most popular restaurant chains, serving over 33 million customers per year. In partnership with our friends at Deloitte Digital, I led the C-level folks from Toks and Grupo Gigante through a series of design thinking workshops, research and strategy sessions to develop a digital transformation program to reinvent the lunch experience in Mexico.